Frequently Asked Questions
Everything you need to know about your gear and our service.
How do I know which boot size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit during play.
What is your return policy for worn equipment?
To be eligible for a return, items must be in their original, unused condition with tags attached. We cannot accept returns on boots or equipment that have been used on the pitch.
Do you offer international shipping?
Yes, Boot & Ball ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How should I care for my leather football boots?
We recommend cleaning your boots with a damp cloth after every use and letting them dry naturally. Avoid direct heat sources like radiators, which can crack the leather.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.